If there appears 'MTP connect' request on your device, please allow it. Learn how to enable USB debug by clicking your phone brands below. It is a long story about USB Debug Mode enabling on Android phone, because different Android OS and brands of Android phone works in different steps. USB Debug Mode is a function provided by Android for developers, which enables Android users to get more access to Android phone, like data management on computer via third-party apps. In the popup window, click Transfer files. After connecting your device, swipe down on your screen, if you see the notification 'Charging via USB', expand it and touch it.

Make sure your phone is in Transfer files mode, instead of Charge ModeĪfter connecting your phone to computer, you phone may be charged. What if your Android device cannot be detected? And make sure that your iOS device is not in Recovery Mode or DFU mode. After that, your device will be detected normally.įor iOS 12 and above, you need to input the PIN password to confirm your trust. If this is the first time you connect your iOS device with the program on this computer, you need to tap Trust on your iPhone/iPad/iPod touch. If yes, just check the following situations. Then connect your iOS device to computer and check if iOS device icon shows in iTunes. Quit this app and run iTunes on computer.

If you have installed your iTunes up to date, but device cannot be detected, just let iTunes to help you check the problem. If you are using previous version macOS or just want to update iTunes, you can also download from the following link. For Mac users, the latest version of iTunes is installed with the latest macOS Monterey. Windows users can download it directly from the following link and install it on your computer.

Following are the download links of the latest iTunes for different OS. In this case, first you should check whether you have installed iTunes on your computer and make sure it is the latest version. What if your iOS device cannot be detected?

Itunes download for android mobile